trickyann
I am using a Dell, running Windows XP. I recently moved and had to disconnect my computer and everything else to transport it. For some reason, the Seagate drive is not seen on my computer. The light comes on and stays on regardless if the computer is on or off, but that's about it. When I plug in the power source, I hear it and feel it working, but after that, it just stops. I just bought this drive in February. Anyone able to help me? Please.
Answer
The Seagate FreeAgent drives come with a full 5-year warranty. I'd suggest first checking your warranty status at http://support.seagate.com/customer/warranty_validation.jsp, and then contacting customer service at http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/.
I've been involved in the FreeAgent community forums, and from what I've seen, Seagate has definitely put out higher-quality drives than these.
The Seagate FreeAgent drives come with a full 5-year warranty. I'd suggest first checking your warranty status at http://support.seagate.com/customer/warranty_validation.jsp, and then contacting customer service at http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/.
I've been involved in the FreeAgent community forums, and from what I've seen, Seagate has definitely put out higher-quality drives than these.
Looking for customer reviews for Seagate FreeAgent Desk 1 TB USB 2 0 External Hard Drive...?
gladiolus
...ST310005FDA2E1-RK
Where can I find reviews and opinions online for Seagate FreeAgent Desk 1 TB USB 2 0 External Hard Drive ST310005FDA2E1-RK
Answer
129 Reviews
5 star: (68)
4 star: (14)
3 star: (5)
2 star: (7)
1 star: (35)
58 of 60 people found the following review helpful:
5.0 out of 5 stars Works perfectly; a pleasure to use and own, November 21, 2008
By Roger J. Buffington (Huntington Beach, CA United States) - See all my reviews
(TOP 100 REVIEWER) (REAL NAME)
I have been a PC nut since the Apple II and original IBM PC, and backup technology is just now getting good for us small office and home users. I have tried tape backup units, DVDs, and other classic solutions, never with real confidence that my data was stored safely. This 1TB HDD from Seagate really is a superb backup unit. On the competent advice of my IT professional, I bought this unit to back up my home office and digital photograph library.
I bought two of the earlier (black finish) versions of this unit, and they too are very nice, and the installation is identical and as far as I can tell, so is the backup software.
The unit is very nicely built. It has a nice silver finish, and is designed to either mount horizontally or vertically, so most users will have no difficulty finding a place on even the busiest desktop for this compact unit. The nice finish combined with the attractive LED lighting make this an appropriate addition to any desktop. Minor quibble: could they not have mounted the little rubber feet rather than forcing the user to do it?
The unit installed effortlessly. You simply plug it into the power supply, and attach the USB (or firewire) connector to the computer. On my Windows XP machine a menu came right up asking me if I wanted to install the backup software with which the unit comes equipped. I let it do so, and in a minute or so the software was installed and the 1TB HDD was shown in my Computer directory as ready to go. No need for reading anything; true plug and play. The unit is quiet and unobtrusive; it just does its job without annoying the user in any way. Nice!
I did install the backup software, and it seems to be very nice. The software enabled me to schedule a nightly backup for every night, and that is an absolute first for me for my home office. A very nice feeling to know that one has one's files safely backed up. And one can easily view the contents of the unit to actually see the backed-up files.
This is a USB2 unit, so transfer speeds are not as fast as a SCSI drive would be, but usually this is not an issue with the type of use I plan, as routine backups and storage in increments does not take long. For my needs, and I imagine for most users, this unit is speedy enough.
Incidentally, the unit is formated NTFS, so no need to reformat it to get rid of FAT32 format as is the case with some drives. It truly was ready to go for my Vista system.
So far I am extremely pleased with this unit. It is a fast, well-built, well-designed and cost-effective solution to mass storage of data.
48 of 50 people found the following review helpful:
5.0 out of 5 stars Mac OS X 10.5 and your external drive..., December 25, 2008
By Charles E. Paulsen "Chucksen" (Clio, MI USA) - See all my reviews
(REAL NAME)
I ordered this drive because of the capacity and the price figuring that when it arrived I would simply reformat it as HFS+ and plug it into my Macintosh Network. The problem was that every time I tried to use Disk Utility to reformat it I kept getting an error (I forget the exact verbiage). Not only that but when I attached it to my PC running XP Home it wouldn't even recognize it as a hard drive - it thought it was a DVD drive.
I poked around on the Seagate website and found this troubleshooting procedure which solved my issue:
1. Open Finder > Applications > Utilities > Disk Utility
2. Click on the Partition tab
3. Click on the Current Volume Scheme drop-down menu and select One (1) partition.
4. Click Options. From the Partition Schemes provided:
5. Click on the GUID Partition Table radio button
-OR-
Click on the Apple Partition Map radio button
6. Click OK. Select other options as desired (e.g., Volume Name, Format, etc.).
7. Click Apply. The Partition Disk screen opens.
8. Click Partition. At this point, the volume dismounts from the desktop and the drive is partitioned and formatted.
Note: When Volumes are created, Time Machine may open asking if you would like to use the volume for backups. Click Cancel to proceed.
When finished, select the Disk Utility from the Apple Menu and choose Quit Disk Utility
I can't blame Seagate, the box clearly said the drive was for an XP or Vista PC, so that's why I am giving it 5 stars. I am anticipating that this drive will perform as well as the 300 gb external Seagate I have been using for the last three years
129 Reviews
5 star: (68)
4 star: (14)
3 star: (5)
2 star: (7)
1 star: (35)
58 of 60 people found the following review helpful:
5.0 out of 5 stars Works perfectly; a pleasure to use and own, November 21, 2008
By Roger J. Buffington (Huntington Beach, CA United States) - See all my reviews
(TOP 100 REVIEWER) (REAL NAME)
I have been a PC nut since the Apple II and original IBM PC, and backup technology is just now getting good for us small office and home users. I have tried tape backup units, DVDs, and other classic solutions, never with real confidence that my data was stored safely. This 1TB HDD from Seagate really is a superb backup unit. On the competent advice of my IT professional, I bought this unit to back up my home office and digital photograph library.
I bought two of the earlier (black finish) versions of this unit, and they too are very nice, and the installation is identical and as far as I can tell, so is the backup software.
The unit is very nicely built. It has a nice silver finish, and is designed to either mount horizontally or vertically, so most users will have no difficulty finding a place on even the busiest desktop for this compact unit. The nice finish combined with the attractive LED lighting make this an appropriate addition to any desktop. Minor quibble: could they not have mounted the little rubber feet rather than forcing the user to do it?
The unit installed effortlessly. You simply plug it into the power supply, and attach the USB (or firewire) connector to the computer. On my Windows XP machine a menu came right up asking me if I wanted to install the backup software with which the unit comes equipped. I let it do so, and in a minute or so the software was installed and the 1TB HDD was shown in my Computer directory as ready to go. No need for reading anything; true plug and play. The unit is quiet and unobtrusive; it just does its job without annoying the user in any way. Nice!
I did install the backup software, and it seems to be very nice. The software enabled me to schedule a nightly backup for every night, and that is an absolute first for me for my home office. A very nice feeling to know that one has one's files safely backed up. And one can easily view the contents of the unit to actually see the backed-up files.
This is a USB2 unit, so transfer speeds are not as fast as a SCSI drive would be, but usually this is not an issue with the type of use I plan, as routine backups and storage in increments does not take long. For my needs, and I imagine for most users, this unit is speedy enough.
Incidentally, the unit is formated NTFS, so no need to reformat it to get rid of FAT32 format as is the case with some drives. It truly was ready to go for my Vista system.
So far I am extremely pleased with this unit. It is a fast, well-built, well-designed and cost-effective solution to mass storage of data.
48 of 50 people found the following review helpful:
5.0 out of 5 stars Mac OS X 10.5 and your external drive..., December 25, 2008
By Charles E. Paulsen "Chucksen" (Clio, MI USA) - See all my reviews
(REAL NAME)
I ordered this drive because of the capacity and the price figuring that when it arrived I would simply reformat it as HFS+ and plug it into my Macintosh Network. The problem was that every time I tried to use Disk Utility to reformat it I kept getting an error (I forget the exact verbiage). Not only that but when I attached it to my PC running XP Home it wouldn't even recognize it as a hard drive - it thought it was a DVD drive.
I poked around on the Seagate website and found this troubleshooting procedure which solved my issue:
1. Open Finder > Applications > Utilities > Disk Utility
2. Click on the Partition tab
3. Click on the Current Volume Scheme drop-down menu and select One (1) partition.
4. Click Options. From the Partition Schemes provided:
5. Click on the GUID Partition Table radio button
-OR-
Click on the Apple Partition Map radio button
6. Click OK. Select other options as desired (e.g., Volume Name, Format, etc.).
7. Click Apply. The Partition Disk screen opens.
8. Click Partition. At this point, the volume dismounts from the desktop and the drive is partitioned and formatted.
Note: When Volumes are created, Time Machine may open asking if you would like to use the volume for backups. Click Cancel to proceed.
When finished, select the Disk Utility from the Apple Menu and choose Quit Disk Utility
I can't blame Seagate, the box clearly said the drive was for an XP or Vista PC, so that's why I am giving it 5 stars. I am anticipating that this drive will perform as well as the 300 gb external Seagate I have been using for the last three years
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